Number Of Reviews: 427
Find out what our customers think by checking out some independent reviews for Carlton Atlantic Coast Hotel, Westport, posted by guests who have stayed at our hotel.
Carlton Atlantic Hotel Quays Westport
The Early Bird menu in the restaurant is very good value and the food was nice. Staff in the restaurant and at breakfast were courteous and very efficient. The room had a lovely view, but we were given ...
Thank you for taking the time for forwarding on your valuable feedback. The issues that you experienced with your bed have been looked into immediately to ensure that we do not have any future re-occurrences.
Most worrying of all is the manner in which you found the mattress protector. We generally pride ourselves on our high level of cleanliness, but obviously this very important area was overlooked in this particular bedroom. You can be assured that this issue has been communicated to the relevant management and team members and collectively we have taken the necessary corrective action.
In the meantime, thank you again for both your positive and constructive comments, all of which greatly contribute to us continually improving our standards.
We look forward to welcoming you back to the Carlton Atlantic Coast Hotel.
Lovely Relaxing Break and Gorgeous place to Stay
We had a really lovely stay in the Carlton Atlantic Coast Hotel. We booked the Clew Bay Suite for the duration of our stay. What i didn't expect though was that when i entered our room, a stale musty ...
Firstly, I would like to extend my apologies for the very unpleasant environment that you had to experience throughout periods of your stay.
This is the first time that we have experienced any such issues and are currently fully investigating the matter to ensure we have no similar reoccurrences.
Thank you for bringing the above serious issue to my attention as it is through feedback such as yours that we normally achieve the high standards associated the Carlton Hotel Group.
I shall also ensure that all of your positive feedback is passed onto the relative staff members.
When staying with us in the future, please ask for me directly when making the booking and I would be delighted to ensure you receive a complimentary upgrade to our Clew Bay Suite…with pleasant odours assured!