Number Of Reviews: 411
Find out what our customers think by checking out some independent reviews for Carlton Atlantic Coast Hotel, Westport, posted by guests who have stayed at our hotel.
It was our honeymoon while we were there which I informed you of on our booking and my sister rang to tell you on the day we were arriving. It isn't that I expected a free room or anything but even just a congratulations from the receptionist would have been appreciated. Other than that we had no complaints and had a lovely time.
Firstly, I would like to take this opportunity to belatedly congratulate you both on your recent marriage and wish you both the very best. We generally pride ourselves on our attention to detail at all stages of guest interaction and why we did not pick up on a chance to further enhance your stay with us, is a cause for concern.
I have spoken to the relevant team members and collectively we have taken the necessary corrective action to ensure we do not have a similar issue reoccurring.
I would like to thank you for passing on your valuable feedback and should you wish to return to us in the future, please ask for me directly when making the booking.
Once again, best wishes to you both.
We had a great stay in the hotel. The staff could not have been nicer and more helpful to us, particularly the reception staff. The rooms were very comfortable and the location was ideal for touring ...
Firstly thank you for both your positive and constructive feeback, all of which has been passed onto the relevant staff and management.
We currently have three menu offerings in our Blue Wave Restaurant i.e our early bird menu, package menu and full table d'hote menu. Should a guest find one of these menus limiting, we strive to offer an alternative choice from one of the above menus, or indeed a new alternative altogether.
Why this did not happen on this occasion was a failure on our behalf and has been addressed throught training with all relevant staff.
Once again thank you for valuable feedback and we look forward to welcoming you back to the Carlton Atlantic Coast Hotel sometime in the future.